Privacy Policy

 

Effective Date: 02/13/2025

Sterling Crate Home (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://sterlingcratehome.com/ (the “Site”).

By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please discontinue use of our Site.

 

 

1. Information We Collect

We collect personal and non-personal information to improve our services and provide a better user experience.

A.  Personal Information

When you interact with our Site, we may collect personal information you voluntarily provide, including but not limited to:

  • Contact Forms – Name, email address, phone number, and message details when you submit an inquiry.
  • Membership Signup – Name, email address, and other necessary information when you sign up for a free membership.
  • Communication Data – Information related to customer support requests or direct interactions with us.B

B. Non-Personal Information

We also collect non-personal data automatically when you use our Site:

  • Log Data – Your IP address, browser type, operating system, and referring website.
  • Cookies and Tracking Technologies – We use cookies, web beacons, and other tracking tools to analyze usage patterns, store user preferences, and improve our services.

 

 

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide Services – Responding to inquiries, processing membership registrations, and improving user experiences.
  • To Communicate – Sending notifications, responding to customer service requests, and providing updates.
  • To Improve Our Website – Analyzing user behavior to optimize our content and design.
  • To Comply with Legal Obligations – Ensuring compliance with applicable laws, regulations, and policies.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

 

3. How We Share Your Information

We may share your personal information with:

  • Service Providers – Trusted third parties who assist us in operating the website, processing transactions, or conducting analytics.
  • Legal Compliance – If required by law, court order, or to protect our rights, safety, or property.
  • Business Transfers – In the event of a merger, acquisition, or sale of company assets, user data may be transferred to the new entity.

All third parties we work with are required to maintain the confidentiality of your information.

 

4. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information through unsecured means.

 

5. Your Rights and Choices

A. Access and Updates

You may request access to your personal information, update inaccuracies, or request deletion by contacting us at [email protected]

B. Opt-Out Options

  • Email Communications – You may opt out of receiving promotional emails by following the unsubscribe instructions included in our messages.
  • Cookies – Most web browsers allow you to manage cookie preferences. You can disable cookies through your browser settings.

 

 

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

 

 

7. Children’s Privacy

Our Site is not intended for children under 13 years old. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us, and we will take appropriate action.

 

 

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The latest version will always be available on our Site. Your continued use of our Site after updates constitutes acceptance of the revised policy.

 

 

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Sterling Crate Home
220 Enterprise Court Shelbyville, KY 40065
[email protected]
(859) 388-4633